Refund Policy
SnapMyFridge is operated by Dinh Phan (Clarksburg, MD, USA). We offer a 30-day money-back guarantee on Fridge Premium and Fridge Family memberships.
How it works
- If you are not satisfied with your purchase, request a full refund within 30 days of your order date — no explanation required.
- Every plan also starts with a 3-day free trial, so you can try the paid features before you are charged.
- Renewal charges are covered too: you have 30 days from each renewal date to ask for a refund of that payment.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with the email address you used at checkout, or email us at support@snapmyfridge.com and we will pass the request on. Refunds are returned to the original payment method and typically appear within 5–10 business days depending on your bank.
Cancelling
You can cancel a membership at any time from Settings or through Paddle. Cancelling stops future charges; your access continues until the end of the period you already paid for.
Paddle's own refund policy also applies to every order. See our Terms & Conditions for the wider agreement.
Contact us
Not sure if you qualify for a refund, or need help cancelling? Email Dinh Phan at support@snapmyfridge.com. We read every message and typically reply within one business day.